Employment Opportunities

Managed by ASM Global, both Chesapeake Energy Arena and neighboring Cox Convention Center offer exciting and challenging career opportunities for dedicated, customer service oriented candidates. We accept applications and resumes for posted positions only.

See What's Open

Recruiter: Darla Shaw
Email: dshaw@asm-okc.com
Fax: 405.605.8037
Applicants that need reasonable accommodations to complete the application process may contact 405.602.8516.

All openings will also be posted to the Department of Labor website here.

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Read more about Equal Employment Opportunity here. 

The most recent revision to “EEO is the Law” Poster Supplement EEOC-P/E-1, can be found here.

9610 - Senior Concessions Manager

Apr 8, 2021

SUMMARY

This position assists the Assistant Director of Concessions in oversight of all Concessions & Warehouse and day to day operations for purchasing new product, sourcing, and supplier quality management resources. This position is also responsible for all aspects of supplier management to ensure cost effective products and services are provided to the Chesapeake Energy Arena and Prairie Surf Media Studio with consistent quality and acceptable delivery levels maintained. Responsibilities also include maintaining and achieving appropriate cost metrics.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties and responsibilities may be assigned.

  • Assists the Assistant Director of Concessions in Hiring and Training of all Food & Beverages Beer tenders, Bartenders, Supervisors, Warehouse Personnel and Assistant Concessions Manager
  • Planning, assigning, and directing work for concession, warehouse employees, and non-profit groups
  • Supervises concessions employees and non-profit employees
  • Ensure that concessions stands and bars are properly stocked and staffed for all events
  • Ensure all compliance signs are posted on all stands and bars
  • Maintaining and controlling labor costs and budget goals
  • Responsible for completing end of event closing duties and reporting
  • Selects and assesses vendor capabilities, develops alternate sources, evaluates vendor performance and negotiates price and delivery of goods and services in accordance with SMG Savor preferred vendor purchasing program
  • Responsible for maintaining all files for maintenance contracts and provides appropriate department head with timely notifications when contracts are to be re-bid
  • Ascertains that purchasing documents are properly completed and terms and conditions are appropriate.
  • Assures that department records are maintained, and purchases are followed up or expedited when required. Department records include price histories used to provide information on price variances.
  • Places all food orders with approved SMG SAVOR...vendors and returns products and or services at the time of receipt to vendor of origin to ensure proper credit of returned items.
  • Analyzes facility purchasing needs and identifies effective and efficient solutions.
  • Determines appropriate inventory levels and budgets often utilizing computerized tracking systems in conjunction with physical inventory systems.
  • Maintain perpetual inventory at all times for all products within the warehouse using POS computer as well as manual systems.
  • Inventory control & completion of physical month end inventories.
  • Beverage ordering and receiving.
  • Attend in-house event-related meetings and relays immediate changes with other departments
  • Meet expectations set forth in the HR P&P manual, work with HR to ensure consistency in personnel management, and uphold the expectations set forth in the SMG business conduct policy
  • Maintain the highest standards of business ethics
  • Maintaining all Concession equipment cleanliness and annual maintenance
  • Complies with Health Department and ABLE Commission regulations
  • Maintain a Health Department compliance and Audit score of 97 or higher
  • Must be creative in marketing, concession signage and sales displays
  • Attention to detail and consistency in every aspect of service is a must
  • Position is very hands on with excessive interaction with staff and customers during events
  • Assists the concessions managers in ordering product and equipment and maintaining uniforms
  • Assists the concessions managers with end of month inventory and reporting
  • Assists the concessions managers with staff training and on-boarding
  • Responsible for planning stand opening, vendor schedules and staff schedules
  • Maintaining log of staff certifications and licenses
  • Responsible for preparing employee tips reports, vendor commission statements and weekly ABI corrections & reporting
  • Other duties as assigned.

 

SUPERVISORY RESPONSIBILITIES

Directly supervises multiple team members in the Food & Beverage Department. Carries out supervisory responsibilities in accordance with SMG's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning assigning and directing work; appraising performance; rewarding: disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

EDUCATION AND/OR EXPERIENCE

  • Requires at least 3 years of management experience in a concessions facility servicing concessions for large events.
  • Requires at least 3 years of management experience in a purchasing and warehouse facility servicing overall food and beverage totaling revenue $10+ million.
  • Must be 21 years of age
  • Must have a high school diploma or GED equivalent
  • Must be eligible to work in the United States

 

KNOWLEDGE, SKILLS AND ABILITIES

  • Must be able to read, write and understand English
  • Meet the physical demands of this job
  • Advanced oral and written communication skills.
  • Strong orientation to customer service and ability to work with other staff members in the facility.
  • Results oriented individual with the ability to meet required budgetary goals.
  • Excellent organizational, planning, communication and inter-personal skills.
  • Ability to undertake and complete multiple tasks.
  • Ability to be creative with marketing presentations and maintain a quality product.
  • Attention to detail and service oriented.

 

PHYSICAL REQUIREMENTS

  • Standing and walking for extended periods of time.
  • Moderate to extreme exposure to noise during events.
  • Daily lifting up to 50 lbs. multiple times a day.

 

CERTIFICATES, LICENSES, REGISTRATIONS

  • Serve-safe Food certified within 90 days of employed
  • ABLE commission alcohol beverage permit within 30 days
  • Serve --Safe Alcohol certified within 30 days of employment

 

COMPUTER SKILLS

  • Proficient computer skills including the ability to operate standard office equipment such as computers, fax machines, phone, etc.
  • Operate a personal computer using Windows and Microsoft Office software, including excel.

.

HOURS OF WORK AND TRAVEL REQUIREMENTS

  • Travel negligible
  • Shifts vary -- Required to work any shift needed (as scheduled)
  • Ability to work irregular hours, including nights, weekends, and holidays.

 

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

 

Human Resources Manager: Darla Shaw

Chesapeake Energy Arena -- Prairie Surf Studios

One Myriad Gardens, Oklahoma City, Ok. 73102

dshaw@asm-okc.com

No Phone Calls

All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Administrative Assistant: Courtney Gaddis at (405) 602-8517.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

IF YOU ARE EMPLOYED BY ASM CLICK HERE TO APPLY FOR THIS POSITION.

More Info

9252 - Maintenance Tech

Jan 26, 2021

SUMMARY

Under general supervision, performs work as needed to maintain and repair facility operating systems and prepare for and support conduct of events at the facility. Duties include skilled and semi-skilled tasks, which often require heavy lifting and a high degree of physical exertion.

 

ESSENTIAL DUTIES

Include the following. Other duties may be assigned.

  • Perform repairs and maintenance tasks such as painting, patching, re-lamping, replacing ceiling tiles, door hardware repair, and correcting simple plumbing problems, as required.
  • Follow the preventive maintenance program, energy management program and standard operating procedures for all machinery and equipment.
  • Record and complete work order slips and compile all required reports in a timely and complete manner.
  • Promote a safe working environment for all employees by following the life safety and emergency program as needed.
  • Manage equipment storage areas to maximize usage.

 

  • Operate equipment, such as, pallet jacks, forklifts, aerial lifts, or other power driven equipment.
  • May occasionally have to enter areas where fumes, airborne particles and toxic or caustic chemicals are present. Work at heights using correct safety equipment.
  • Work extended and/or irregular hours including nights, weekends and holidays, as needed.
  • Develop and submit lists of necessary repairs and improvements.SKILLS REQUIRED
  • Position requires ability to:

 

  • Be familiar with operational procedures, facility capabilities, industry terminology, event-related services and technical requirements anticipated at the facility.
  • Know general techniques in plumbing, carpentry, and building hardware maintenance and electrical/lighting systems.
  • Follow and adhere to all safety precautions, building codes, rules, regulations, risk management and emergency procedures.
  • Work effectively under pressure and/or stringent schedule and produce accurate results.
  • Meet the physical demands of the job. Must perform strenuous physical duties at times, including lifting, carrying, moving and climbing.
  • Follow oral and written instructions and communicate effectively with others in both oral and written form.
  • Maintain an effective working relationship with employees and others encountered in the course of employment.
  • Work independently, exercising judgment and initiative.
  • Remain flexible and adjust to situations as they occur.EDUCATION AND/OR EXPERIENCE

 

  • High School diploma or GED
  • one-year related experience.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

 

Human Resources Manager: Darla Shaw

Chesapeake Energy Arena -- Prairie Surf Studios

One Myriad Gardens, Oklahoma City, Ok. 73102

dshaw@asm-okc.com

No Phone Calls

All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Administrative Assistant: Courtney Gaddis at (405) 602-8517.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

IF YOU ARE EMPLOYED BY ASM CLICK HERE TO APPLY FOR THIS POSITION.

More Info

9122 - Food Safety Assistant

Nov 20, 2020

POSITION SUMMARY:

This position helps with Nonprofit group check in and concession stand checks at the Chesapeake Energy Arena.

 

POSITION RESPONSIBILITIES:

  • Makes sure all Concession equipment and cleaning maintenance logs and other event related paperwork are being completed.
  • Will follow check in procedures for Nonprofit groups, and bar and beertender staff.
  • Will follow procedures for checking stands during events.
  • Will make sure paperwork is filled during each event.
  • Makes sure concession stands have all items needed to perform duties.
  • Complies with Health Department rules and regulations.
  • Attention to detail and consistency in every aspect of service.
  • Assures all ASM policies are accurately executed during events.

 

WORK CONTACTS:

Contact/Communication with the Office Manager, NPO coordinator, and Office Supervisor.

 

PHYSICAL EFFORT:

This position requires minimal stooping, lifting and substantial walking and manual dexterity to operate concession equipment.

 

WORKING CONDITIONS:

Must be able to work in a fast paced environment with excessive amount of walking and time on feet.

 

MINIMUM REQUIREMENTS:

  • Minimum of one-year administrative experience
  • Advanced oral and written communication skills.
  • Strong orientation to customer service and ability to work with other staff members in the facility.
  • Results oriented individual
  • Excellent organizational, communication, and inter-personal skills.
  • Ability to undertake and complete multiple tasks.
  • Ability to maintain a quality product.
  • Attention to detail and service oriented.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

 

Human Resources Manager: Darla Shaw

Chesapeake Energy Arena -- Cox Convention Center

One Myriad Gardens, Oklahoma City, Ok. 73102

dshaw@asm-okc.com

No Phone Calls

All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Administrative Assistant: Courtney Gaddis at (405) 602-8517.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

 

IF YOU ARE EMPLOYED BY ASM CLICK HERE TO APPLY FOR THIS POSITION.

More Info

9090 - Part Time Guest Services Representative

Nov 12, 2020

SUMMARY -- ASM, the leader in privately managed public assembly facilities, is looking for an energetic and friendly individual to fill a part-time Guest Relations Representative role for ASM-OKC. Under the supervision of the Guest Relations and Event Security Managers, the primary focus of this representative is to provide World-Class customer service to all guests at Chesapeake Energy Arena and Cox Convention Center. This is a part-time position that is usually scheduled to work after normal business hours.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties and responsibilities may be assigned.

  • Ensure guests feel welcomed by greeting and seating guests in the arena in a friendly, professional manner.
    • Clean and disinfect high touch point surfaces with a cleaning cloth multiple times per shift, like handrails.
  • Act as a resource and host to guests visiting the Arena and Convention Center by maintaining a working knowledge of our facilities and special events.
  • Assist guests with elevator/escalator services, including ADA elevator.
  • Respond to all guests' concerns/complaints in a prompt, courteous and professional manner.
  • Serve as the main point of contact for all guest requests/needs and then pursue the issue to a resolution.
  • Enforce all building policies and procedures during an event to assure safety and security for all.
  • Exhibit courteous hospitality at all times and be proactive in every area.
  • Work cooperatively with all staff members.
  • Respond to and investigate incidents/inquire with witnesses on scene.
  • Provide public assistance with lost and found.
  • Monitor the crowd during all events.
  • Provide assistance to guests during emergency situations such as sheltering in place and evacuations of the building.
  • Must maintain a professional appearance and demeanor at all times.

 

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

 

EDUCATION AND/OR EXPERIENCE

  • Previous customer service experience required.
  • High school diploma or equivalent
  •  

KNOWLEDGE, SKILLS AND ABILITIES

  • Demonstrate exceptional skills in customer relations, communications and problem solving.
  • Follow oral and written instructions and communicate effectively with others in both oral and written form.
  • Work independently, exercising judgment and initiative.
  • Maintain an effective working relationship with clients, co-workers, exhibitors, patrons and others encountered in the course of employment.
  • Remain flexible and adjust to situations as they occur.
  • Ability to work effectively, independently and in a team environment

 

PHYSICAL REQUIREMENTS

  • This position may require working outside with exposure to extreme heat or weather conditions
  • Ability to stand on feet for long periods of time including walking long distances and stairs.
  • May be exposed to moderate to extreme noise during events.
  • Ability to lift or move up to 50 pounds.
  •  

CERTIFICATES, LICENSES, REGISTRATIONS

  • No certifications are required.

 

COMPUTER SKILLS

  • For use of our scheduling system, the ability to access a computer with internet access is a plus. HOURS OF WORK AND TRAVEL REQUIREMENTS
  •  
  • Travel not applicable
  • Ability to work a flexible schedule including, but not limited to days, nights, weekends and holidays. Overnight shifts are a plus.
  • While all employees will be expected to be available for no less than 80% of all events, this does not guarantee any set number of hours. Employees will be expected to meet acceptable attendance standards for those events for which they are scheduled.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

 

Human Resources Manager: Darla Shaw

Chesapeake Energy Arena -- Cox Convention Center

One Myriad Gardens, Oklahoma City, Ok. 73102

dshaw@asm-okc.com

No Phone Calls

All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Administrative Assistant: Courtney Gaddis at (405) 602-8517.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

 

 


IF YOU ARE EMPLOYED BY ASM CLICK HERE TO APPLY FOR THIS POSITION.

More Info

9089 - Part Time Event Security

Nov 12, 2020

SUMMARY -- ASM, the leader in privately managed public assembly facilities, is looking for an energetic and friendly individual to fill a part-time Event Security role for ASM-OKC. Under the supervision of the Guest Relations and Event Security Managers, the primary focus of this individual is to ensure the safety of guests and secure restricted areas. This is a part-time position that is usually scheduled to work after normal business hours.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties and responsibilities may be assigned.

    • Accurately check all staff/guests bags as they enter the arena, using x-ray viewing equipment, to determine whether items contain objects that warrant further investigation, and set bags aside for searching or re-screening as indicated by equipment.
    • Operate a walkthrough magnetometer to screen guests, employees and contractors entering the arena.
    • Ensure guests feel welcomed by greeting guests to the arena in a friendly, professional manner.
    • Verifies credentials to ensure control of access into restricted areas.
    • Clean and disinfect high touch point surfaces with a cleaning cloth multiple times per shift, like x-ray equipment, ticket kiosks, handrails, and search tables.
    • Assist guests in ticket scanning kiosks when needed.
    • Responds immediately and professionally to guest disturbances/incidents.
    • Secures the perimeter of ticketed areas.
    • Arrives for shift on time, neatly groomed and in a clean, pressed well maintained uniform.
    • Accurately and thoroughly complete incident reports when needed.
    • Effectively diffuse potentially volatile situations.
    • Works cooperatively with other departments and vendors within the arena.
    • Interacts with guests in a polite and professional manner.
    • Answers guests' questions in a knowledgeable, helpful and professional manner.
    • Consistently and continually enforces facility policies and procedures relative to prohibited items, disruptive guests, etc.
  • Monitor the crowd during all events.
  • Provide assistance to guests during emergency situations such as sheltering in place and evacuations of the building.
  • Performs other duties as required to the satisfaction of supervisors and management.

 

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

 

EDUCATION AND/OR EXPERIENCE

  • Previous customer service experience required.
  • Previous experience in guest relations or security; ideally in an arena or event setting preferred.
  • High school diploma or equivalent

 

KNOWLEDGE, SKILLS AND ABILITIES

  • Demonstrate exceptional skills in customer relations, communications and problem solving.
  • Excellent verbal communication skills required with a thorough understanding of written and spoken English. Bilingual is a plus.
  • Knowledge and skill in radio communication.
  • Ability to listen effectively, take and execute directions as given.
  • Ability to remain calm and focused during times of stress.
  • Work independently, exercising judgment and initiative to diffuse situations.
  • Maintain an effective working relationship with clients, co-workers, exhibitors, patrons and others encountered in the course of employment.
  • Remain flexible and adjust to situations as they occur.

 

PHYSICAL REQUIREMENTS

  • This position may require working outside with exposure to extreme heat or weather conditions
  • Ability to stand on feet for long periods of time including walking long distances and stairs.
  • May be exposed to moderate to extreme noise during events.
  • Ability to lift or move up to 50 pounds.

 

CERTIFICATES, LICENSES, REGISTRATIONS

  • No certifications are required.

 

COMPUTER SKILLS

  • For use of our scheduling system, the ability to access a computer with internet access is a plus. HOURS OF WORK AND TRAVEL REQUIREMENTS

 

  • Travel not applicable
  • Ability to work a flexible schedule including, but not limited to days, nights, weekends and holidays. Overnight shifts are a plus.
  • While all employees will be expected to be available for no less than 80% of all events, this does not guarantee any set number of hours. Employees will be expected to meet acceptable attendance standards for those events for which they are scheduled.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

 

Human Resources Manager: Darla Shaw

Chesapeake Energy Arena -- Cox Convention Center

One Myriad Gardens, Oklahoma City, Ok. 73102

dshaw@asm-okc.com

No Phone Calls

All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Administrative Assistant: Courtney Gaddis at (405) 602-8517.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

 

 


IF YOU ARE EMPLOYED BY ASM CLICK HERE TO APPLY FOR THIS POSITION.

More Info

Oklahoma City Thunder

For information regarding career opportunities with the Oklahoma City Thunder, please visit www.nba.com/thunder or www.nba.com/careers.


ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.