9248 - Director of Programming

Monday | Jan. 25, 2021

Company

Chesapeake Energy Arena

Description

POSITION SUMMARY:

Under general supervision of the General Manager, interact continuously with clients, promoters, agents, and managers in efforts to solidify business for the facility. Oversee and coordinate all aspects in the facility booking process in applicable markets and in compliance with contractual obligations to resident sports tenants. This position requires the knowledge of the live entertainment industry, current trends in the live entertainment industry, including current musical genres and demographics, ticketing, marketing, promotions, social media, and local market trends and demographics.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Include the following. Other duties and responsibilities may be assigned.

  • Contribute to the growth and profitability of the business, with management oversight of all aspects of event related sales and bookings in Chesapeake Energy Arena.

  • Negotiate venue deals with promoters, agents, and event producers.

  • Manages the development of the annual operating calendar, activity schedules, projections for attendance and/or revenue.

  • Works closely with the Oklahoma City Thunder to coordinate scheduling and maintains positive client relations by providing efficient, quality service to the NBA partner.

  • Assists with creative promotion efforts for events with the Marketing Department and creating strategic, proactive efforts to procure content for the facility.

  • Obtain full understanding of venue deal points and agreements.

  • Directly accountable for sales goals, budgeting and profitability of event sales and booking.

  • Maintain databases for current offers, contracts, and venue calendars as well as all other information relating to the daily operations of the facilities.

  • Assist in settlement of all concerts and special events.

  • Contact prospective promoters, agents, managers, and individuals to initiate the sales effort.

  • Attend conferences/trade shows and conduct necessary business travel to generate new business.

  • Compile bid and sales proposals for the facility.

  • Provide information to potential licensees regarding policies and procedures, rental rates, space requirements and availability, catering services, available equipment, and labor.

  • Leads team of staff in creating new high-priority special events.

  • Actively seeks out new event business.

  • Assists with public relations and dynamic promotional activities.

  • Conducts special projects as assigned by the General Manager.

  • At all times, maintains high standards, positive attitude, and professional appearance. Develop and maintain a harmonious working relationship with all the other departments and contributes to strengthening company culture.

  • Establish expansive industry network necessary for growing the venue event business.

  • Rotate with other facility personnel to function as Manager on Duty (MOD), who maintains total responsibility and authority over all clients, staff personnel, patrons, security, and safety in assigned buildings. Responsibilities include but not limited to making sure contractual agreements are met and clients' event requirements and changes have been made in a timely fashion. On-duty staff/subcontractors ultimately report to the MOD through any Managers or Supervisors who are present during the event.

  • Work extended and/or irregular hours including nights, weekends and holidays as needed.

 

SUPERVISORY RESPONSIBILITIES

This position directly supervises one or more administration employees. Carries out supervisory responsibilities in accordance with ASM's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

 

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

 

EDUCATION AND/OR EXPERIENCE

  • Bachelor's degree from accredited four-year college or university in marketing, public relations, business administration, public administration, or related field preferred.

  • At least six (6) years' experience working directly with promoters, agents developing relationships within the industry allowing the company to grow business opportunities.

  • A combination of education and/or experience acceptable.

 

KNOWLEDGE, SKILLS & ABILITIES

Position requires ability to:

  • Ability to develop and analyze financial pro formas for events based on historical performance and current market conditions and recommend appropriate actions/changes in order to meet business goals.

  • Demonstrate knowledge of principles, practices and terminology of public relations programs, advertising, marketing, social media, sales presentation techniques, public speaking and operations of tradeshow and conventions.

  • Demonstrate knowledge of the principles, practices, and terminology of the live entertainment industry.

  • Ability to work with and maintain highly confidential information.

  • Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.

  • Follow oral and written instructions and communicate effectively with others in both oral and written form.

  • Organize and prioritize work to meet deadlines.

  • Work effectively under pressure and/or stringent schedule and produce accurate results.

  • Work independently, exercising judgment and initiative.

  • Remain flexible and adjust to situations as they occur.

  • Considerable knowledge of safety regulations and other federal, state, or local laws and regulations

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Be licensed and insured to operate a motor vehicle in the United States.

 

PHYSICAL REQUIREMENTS -- The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

 

  • May spend long hours in walking, standing, or sitting while working.

  • Ability to lift up to 25 lbs.

  • Manual dexterity - Regularly required to use hands to handle or feel.

  • Visual acuity for review of computer monitors, contractual agreements, etc.

 

HOURS OF WORK AND TRAVEL REQUIREMENTS:

  • Occasional to Frequent Travel may be required.

  • Work hours may vary -- Ability to work irregular hours during events if needed, including nights, weekends, and holidays.

 

COMPUTER SKILLS:

  • Operate a personal computer using Windows and Microsoft Office software, specifically proficiency in Microsoft Excel a plus.

  • Operate standard office equipment including copier, typewriter and fax machine.

  • Experience with ticketing and booking software preferred.

 

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

Human Resources Manager: Darla Shaw

Chesapeake Energy Arena -- Cox Convention Center

One Myriad Gardens, Oklahoma City, Ok. 73102

dshaw@asm-okc.com

No Phone Calls

All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Administrative Assistant: Courtney Gaddis at (405) 602-8517.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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